DELIVERY INFO

 We endeavour to update our delivery page as regularly as possible , however, sometimes there may be a delay in an update.

We make the majority of our parcel deliveries via DPD. Small items may be sent via Royal Mail. Please note our current lead time for packaging and dispatch is: 

2-4 working days.

Some parcels may take a little longer to be packaged, but we currently aim to have dispatched all orders within 4 working days.

Royal mail parcels may take slightly longer due to the volume of orders in the postal service.

For very large and fragile items & furniture, the lead time will be extended.

If you are in a particular hurry for your items, please email or call us before placing your order and we will do our very best to accommodate.

 

 

We are also offering a gift sending service, with the option of us hand writing a message in your choice of card. Just leave a note at checkout of your message and the delivery address in the 'shipping address' section.

BREXIT

Any customers ordering outside of England, may now be required to pay customs charges / taxes. This is outside of our responsibilities and you agree to understand this.

 

Click & Collect

 

Click & Collect orders are typically ready within 1 working day.

 

Doorstep Delivery 

For our local customers,  we are offering free local doorstep delivery on all orders over £25.00.  Orders under £25.00 will have a £2.00 delivery charge. This is simply to cover our costs of delivery.

We try to deliver to each area once every week. We will send a text message or email with your delivery date and time slot, usually the day before delivery. Depending on when you place your order, delivery may be up to two weeks. (For example if we have delivered to your area the day before you order, then your order will be on the next delivery run)

Deliveries are available within a 10 mile radius of the shop, some of the areas included are listed below. If you are local and your area is not listed, please contact us either by telephone 07791 926632 or email hello@graciejaynes.co.uk and we can confirm for you.

 The following measures are in place for local door step deliveries:

-All orders must be placed and paid for via our website or over the telephone.
-Zero contact to be had between delivery driver and customer.
-Pre arranged time slot for drop off.
-Hands regularly sanitised when packaging and delivering orders. 

Included areas (your area may not be on this list but could be included, please contact us)

Appleby Magna
Ashby de la Zouch
Barton in the Beans
Barwell
Belton
Boundary
Coalville
Coleorton
Desford

Donington Le Heath

Donisthorpe

Earl Shilton
Ellistown
Griffydam
Heather
Ibstock
Kirby Muxloe
Markfield
Measham
Moira
Nailstone
Newbold Verdon
Newton Burgoland
Normanton Le Heath
Odstone
Osgathorpe
Packington
Ravenstone
Shackerstone
Smisby
Snarestone
Stanton Under Bardon
Swannington
Swepstone
Thringstone
Whitwick