DELIVERY INFO
We endeavour to update our delivery page as regularly as possible , however, sometimes there may be a delay in an update.
We make the majority of our parcel deliveries via Parcel Force. Small items may be sent via Royal Mail.
Please note our current lead time for packaging and dispatch is:
2-4 working days.
Some parcels may take a little longer to be packaged, but we currently aim to have dispatched all orders within 4 working days.
Royal mail parcels may take slightly longer due to the volume of orders in the postal service.
For very large and fragile items & furniture, the lead time will be extended.
If you are in a particular hurry for your items, please email or call us before placing your order and we will do our very best to accommodate.
We are also offering a gift sending service, with the option of us hand writing a message in your choice of card. Just leave a note at checkout of your message and the delivery address in the 'shipping address' section.
BREXIT
Any customers ordering outside of England, may now be required to pay customs charges / taxes. This is outside of our responsibilities and you agree to understand this.
Click & Collect
Click & Collect orders are typically ready within 1 working day.
Doorstep Delivery
For our local customers, we offer a local delivery service. We will send a text message or email with your delivery date and time slot, usually the day before delivery. Depending on when you place your order, delivery may be up to two weeks. (For example if we have delivered to your area the day before you order, then your order will be on the next delivery run)
Some of the areas included are listed below. If you are local and your area is not listed, please contact us either by telephone 07791 926632 or email hello@graciejaynes.co.uk and we can confirm for you.
The following measures are in place for local door step deliveries:
-All orders must be placed and paid for via our website or over the telephone.
-Zero contact to be had between delivery driver and customer.
-Pre arranged time slot for drop off.
-Hands regularly sanitised when packaging and delivering orders.
Included areas (your area may not be on this list but could be included, please contact us)
Appleby Magna |
Ashby de la Zouch |
Barton in the Beans |
Barwell |
Belton |
Boundary |
Coalville |
Coleorton |
Desford |
Donington Le Heath Donisthorpe |
Earl Shilton |
Ellistown |
Griffydam |
Heather |
Ibstock |
Kirby Muxloe |
Markfield |
Measham |
Moira |
Nailstone |
Newbold Verdon |
Newton Burgoland |
Normanton Le Heath |
Odstone |
Osgathorpe |
Packington |
Ravenstone |
Shackerstone |
Smisby |
Snarestone |
Stanton Under Bardon |
Swannington |
Swepstone |
Thringstone |
Whitwick |